Visions Delivered | Privacy Policy & Terms of Service
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LEGAL

Privacy Policy & Terms of Service

Effective Date: 01/01/2026 · Visions Delivered · Atlanta, Georgia

PRIVACY POLICY

How we handle your information

VisionsDelivered respects your privacy and is committed to protecting your personal information.

1. Information We Collect

We may collect your name, email address, phone number, billing information, and business details you provide. This information is collected when you fill out forms on our website, book services, or sign up for communications.

Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it, including secure servers, encrypted data transmission (SSL), restricted access, trusted third-party platforms for payment and storage, and regular system monitoring.

Data Access & Confidentiality

Access to personal information is limited to authorized personnel, contractors, or service providers who require it to perform business operations. All parties are expected to maintain the confidentiality and security of your information.

Payment Security

All payment transactions are processed through secure third-party providers. We do not store or have direct access to your full payment details, such as full credit card numbers.

Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

No Method is 100% Secure

While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your login credentials and keeping your information accurate and up to date.

2. How We Use Your Information

We use your information to provide and manage services, communicate with you, send updates, reminders, and promotions, and improve our services.

3. SMS Communication & Consent

By providing your phone number and opting in, you consent to receive SMS messages from Visions Delivered, including support requests, ticket updates, appointment coordination, appointment reminders, service notifications, and follow-up communications. Message frequency may vary. Message and data rates may apply.

Cookies, Tracking Technologies & Analytics

We use cookies and similar tracking technologies to enhance your experience on our website, analyze site traffic, and support our marketing efforts. Cookies are small data files stored on your device when you visit a website.

Types of Cookies We Use

Essential Cookies keep the site functioning properly, including security and accessibility features. Performance & Analytics Cookies help us understand how visitors interact with our site (pages visited, time on page, traffic sources) through tools like Google Analytics and CRM tracking systems such as GoHighLevel. Marketing & Advertising Cookies may deliver relevant ads, track campaign performance, and retarget visitors, through services such as Facebook Pixel and Google Ads tracking.

Your Choices & Control

You can control or disable cookies through your browser settings, though this may affect certain site functionality. You may also opt out of certain tracking through tools like Google Ads Settings and Facebook Ad Preferences. Some cookies are placed by third-party services we use to operate our business, and those third parties have their own privacy policies.

4. Opt-Out Instructions

You can opt out of SMS communications at any time by replying STOP. After opting out, you will no longer receive SMS messages from us.

5. Help Instructions

For help, reply HELP, or contact us at [email protected].

6. Data Sharing & Protection

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your data is stored securely and only used for business operations.

7. Third-Party Services

We may use trusted third-party platforms, such as CRM systems, payment processors, and messaging providers, to operate our business.

8. Your Rights

You may request to access, correct, or delete your data by contacting us at [email protected].

9. Updates to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page.

10. Contact Information

VisionsDelivered · Atlanta, Georgia · Email: [email protected]

TERMS OF SERVICE

The agreement between us

By accessing or using our services, you agree to the following Terms of Service. Please read them carefully.

1. Services Provided

Visions Delivered ("Company," "we," "our," or "us") provides virtual assistant, business support, digital marketing, administrative services, and digital products. All services are customized based on client needs and agreed upon prior to engagement.

2. Payment & Billing

All payments are due upfront unless otherwise agreed upon in writing. Monthly service packages are billed on a recurring basis. Late or missed payments may result in paused or terminated services. All sales are final unless otherwise stated in a written agreement.

3. Communication & Support

Clients will have a designated point of contact, but services may be fulfilled collaboratively by our team. We aim to respond to all communication within 24 to 48 business hours.

4. Client Responsibilities

Clients agree to provide accurate information and necessary materials in a timely manner, maintain clear communication, and respect project timelines and boundaries. Delays in communication or deliverables may impact service timelines.

5. Intellectual Property

All materials created by the Company remain the property of the Company until full payment is received. Upon payment, the client is granted rights to use deliverables for their business unless otherwise specified.

6. Refund Policy

Due to the nature of digital services and time-based work, all payments are non-refundable. Exceptions may be made at the Company's discretion.

7. Limitation of Liability

We are not liable for business outcomes, revenue results, or performance metrics, third-party platform issues, or client misuse of delivered materials.

8. Termination

We reserve the right to terminate services at any time due to non-payment, breach of terms, or inappropriate or unprofessional behavior.

9. SMS / A2P Messaging Terms

By providing your phone number and opting in to receive messages, you consent to receive SMS messages from Visions Delivered, including appointment reminders, service updates, and client support communications. Message frequency may vary. Message and data rates may apply. You agree to receive messages by submitting your phone number through our website forms, booking services, or signing up for offers or updates.

Opt-Out & Help

You can opt out at any time by replying STOP. For assistance, reply HELP, or contact us at [email protected]. Carriers are not liable for delayed or undelivered messages, and we are not responsible for delays or delivery failures caused by mobile carriers or third-party service providers.

Eligibility

By using our services, you represent and warrant that you are at least 18 years old, have the legal capacity to enter into this agreement, and that all information you provide is accurate and complete.

10. Changes to Terms

We reserve the right to update these Terms at any time. Updates will be posted on this page.

11. Contact Information

VisionsDelivered · Atlanta, Georgia · Email: [email protected] · Phone: 678-788-6811

Questions about these policies?

Text us at 678-788-6811 or email [email protected].

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